Case Study

Introduction

Shipwell is a cloud-based Transportation Management System (TMS) platform that brings together freight management, real-time visibility, and predictive analytics into a single, intuitive interface. Designed for shippers, 3PLs, and carriers, Shipwell helps organizations streamline their logistics operations and reduce transportation costs through automation and connected insights.

Top Remotely played a pivotal role in the development and system integration of the Shipwell platform, working alongside the internal product team to design scalable backend systems, create real-time data pipelines, and deliver an interface tailored for mid-market logistics operations.

Trusted by manufacturers, wholesalers, and distributors across North America, Shipwell stands out for its modern, user-friendly approach to logistics management—made possible by Top Remotely’s agile engineering and deep logistics domain expertise.

Challenges

Traditional logistics and supply chain operations faced significant friction due to:

• Fragmented freight management across multiple systems and spreadsheets.

• Lack of real-time visibility into shipment status and ETAs.

• High manual workload in carrier communication and rate comparison.

• Inability to predict delays or proactively manage exceptions.

Top Remotely helped translate these pain points into scalable features by guiding the platform’s technical design and ensuring alignment with real-world logistics challenges. Our team led the implementation of centralized data structures and smart automation logic to eliminate inefficiencies across freight operations.

Objectives

Top Remotely was tasked with helping Shipwell meet the following core objectives:

• Unify transportation planning, execution, and tracking in a single platform.

• Automate carrier selection and rate comparison to reduce freight spend.

• Enable real-time visibility of all shipments across modes and lanes.

• Leverage analytics for smarter route planning and exception handling.

Through a collaborative product roadmap and sprint-driven development cycles, Top Remotely helped deliver a platform that is powerful yet intuitive—empowering logistics teams to take control of their transportation operations.

Solutions

Shipwell deployed its integrated TMS solution across client logistics environments with features designed and engineered in partnership with Top Remotely, including:

• Freight Booking & Optimization: Instant quoting, multi-carrier selection, and automated load tendering.
  
• Live Shipment Visibility: Real-time GPS tracking with predictive ETAs and exception alerts.
  
• Carrier Management: Digital onboarding, performance analytics, and compliance tools.
  
• Order Integration: Direct integration with ERP and WMS platforms to sync shipment data.
  
• Analytics & Reporting: KPIs across spend, on-time performance, and route optimization.

Deployment Process

The deployment was led by Top Remotely’s implementation specialists using a stepwise, agile rollout model to ensure smooth adoption across distributed teams:

• Integration Phase: Connected Shipwell to the client’s existing ERP (NetSuite) and WMS via RESTful APIs.
  
• Data Migration: Uploaded historical shipping data to benchmark future performance.
  
• User Training: Conducted role-based onboarding for planners, logistics coordinators, and carriers.
  
• Live Rollout: Launched by region in phases to minimize disruption.
  
• Feedback Loop: Weekly syncs to adjust configurations and optimize workflows.

Results

With the successful implementation of Shipwell—engineered and deployed with Top Remotely’s full-stack support—clients achieved tangible logistics performance gains:

• 15% Reduction in average freight spend through optimized carrier selection and rate benchmarking.

• 98% Shipment Visibility achieved across all modes within three months of deployment.

• 40% Decrease in manual load planning time due to intelligent automation.

• 12% Improvement in on-time deliveries with real-time exception management and alerts.

These improvements highlight how Top Remotely’s logistics software expertise directly translated into operational cost savings and service level enhancements.

Technology Stack

• Backend: Python (Django), PostgreSQL
  
• Frontend: React.js, TypeScript
  
• Cloud Infrastructure: AWS (EC2, RDS, Lambda, CloudWatch)
  
• Integrations: REST APIs with NetSuite, SAP, Oracle WMS, and EDI systems
  
• Data & Analytics: Snowflake, Looker for reporting dashboards
  
• Visibility: Native GPS + integration with telematics providers like Geotab and Samsara

Shipwell illustrates the transformational power of connected logistics. With Top Remotely as its development partner, the platform successfully brings together automation, visibility, and analytics in one modern interface that meets the needs of both logistics planners and executive decision-makers.

By eliminating siloed tools and enabling real-time freight orchestration, Shipwell—powered by Top Remotely’s engineering and product delivery teams—makes intelligent transportation management scalable, actionable, and accessible for mid-sized shippers across North America.